The rules of the workspace.

These Terms of Service ("Terms") are an agreement between OsmoSync LLC ("OsmoSync," "we," "us," or "our") and the person or organization using OsmoGrowth ("you"). By creating an account, accepting an invitation, accessing an API, or using OsmoGrowth, you agree to these Terms and acknowledge the Privacy Policy.

You must be at least 18 years old and able to enter a binding agreement. You represent that you use OsmoGrowth for business or professional purposes. If you use it for an organization, you represent that you are authorized to bind that organization, and "you" includes it.

A signed order form, beta agreement, data-processing agreement, or other written agreement may add to or replace parts of these Terms. The signed agreement controls to the extent of a conflict.

OsmoGrowth is a content and growth intelligence product. Depending on enabled features, it can organize creator and public-source material, analyze content performance, save and classify posts, connect selected content to business outcomes, and help produce evidence-backed recommendations or drafts.

We may add, change, limit, or remove beta functionality. We will not represent a disabled roadmap feature as an active service. Unless a signed agreement states otherwise, the beta has no service level agreement, uptime commitment, support-response guarantee, or obligation to preserve a particular feature.

You must provide accurate account information and keep your credentials secure. Initial enrollment may require a managed Google Workspace identity. Password access, when offered, is a secondary credential for an already eligible account and is not a way to bypass enrollment or workspace policy.

• Do not share a personal login or API key with another person.
• Use roles and invitations to grant workspace access where those controls are available.
• Tell us promptly if credentials, sessions, API keys, or workspace access may be compromised.
• You are responsible for activity performed through your account except to the extent caused by our breach of these Terms.
• Workspace owners and administrators may manage access and content for their organization.

Agency switching, team management, and white-label controls may remain hidden even if the data model can support them. Their presence in code or documentation does not grant access.

You may direct OsmoGrowth to work with profiles, posts, URLs, metrics, or other material that you own, are authorized to use, or may lawfully analyze. You remain responsible for your instructions, source selection, and compliance with applicable law and third-party platform terms.

Public availability does not transfer ownership or remove privacy, publicity, copyright, database, contract, or platform restrictions. OsmoGrowth does not grant you rights in third-party content. Source attribution and links must not be removed or used to misrepresent authorship.

We may refuse, pause, limit, refresh, tombstone, or remove a source or provider integration when necessary to honor a source change, legal request, provider rule, rights-holder request, security concern, or product-quality requirement.

As between you and OsmoSync, you retain ownership of content, business context, instructions, drafts, feedback, and other material you submit to your workspace ("Customer Content"). You grant OsmoSync a limited, non-exclusive license to host, copy, process, transmit, display, and create technical derivatives of Customer Content only as needed to provide, secure, support, and improve the service for you.

You represent that you have the rights and permissions needed for Customer Content and our processing of it under your instructions. Do not upload secrets, regulated records, or confidential third-party material unless a signed agreement and the enabled product controls expressly cover it.

OsmoSync owns OsmoGrowth, its software, interface, documentation, taxonomies, generalized methods, and product improvements. No ownership transfers except where a signed agreement explicitly says so. If you provide feedback, you permit us to use it without restriction or payment, provided we do not identify you or disclose Customer Content.

AI-assisted classifications, summaries, recommendations, drafts, and answers can be incomplete, inaccurate, or similar to material produced for others. They are suggestions, not verified facts or professional advice. You must review an output, its sources, and the rights to use it before relying on it, publishing it, contacting a person, or making a business decision.

Creator inspiration is intended to transfer useful mechanics, not copy another person's claims, anecdotes, distinctive language, likeness, or personality. You may not use OsmoGrowth to plagiarize, impersonate, deceive, or falsely imply endorsement.

Any feature that can publish, spend money, contact third parties, alter customer records, or delete data may require a separate entitlement, role check, preview, confirmation, or approval. An AI proposal is not permission to act outside those controls.

You may not use OsmoGrowth to:

• violate law, sanctions, privacy rights, intellectual-property rights, or third-party platform rules;
• harass, discriminate against, defraud, stalk, surveil, dox, or exploit another person;
• send spam or unlawful outreach, or bypass consent, suppression, opt-out, or do-not-contact requirements;
• collect sensitive personal data or build eligibility, credit, employment, housing, insurance, or similar high-impact profiles;
• upload malware, probe another workspace, interfere with the service, or attempt unauthorized access;
• bypass quotas, approvals, feature flags, rate limits, source restrictions, or security controls;
• resell access, share credentials, reverse engineer the service except where law cannot prohibit it, or use automated access outside an approved API; or
• represent AI output, inferred data, or public-source information as verified when it is not.

We may investigate suspected misuse and cooperate with lawful requests. We will limit access to private workspace data to personnel and providers with a legitimate operational, security, support, or legal need.

Beta access may be free, invitation-based, limited, or subject to a separate order. If paid plans, usage credits, provider-backed ingestion, or other billable features become available, the price, included usage, renewal period, taxes, cancellation method, and material limits will be shown before you purchase or activate them. Publishing these Terms does not itself authorize a charge.

You must pay valid charges under the applicable order or checkout terms. Except where law or a signed agreement requires otherwise, fees already incurred are non-refundable. We may delay or stop a cost-incurring job when a quota, budget, entitlement, payment, provider, or safety limit is reached.

OsmoGrowth depends on third-party identity, hosting, network, public-data, notification, monitoring, payment, and AI services. Your use of a connected platform may also be governed by that platform's terms. We are not responsible for a third party's independent service, content, policy change, outage, or account decision.

We may replace a provider or disable an integration. Material changes to the processing of personal data will be handled under the Privacy Policy. We do not promise continued access to a platform, creator, post, metric, model, or provider-controlled feature.

You may stop using OsmoGrowth at any time. During controlled beta, self-service account deletion may be unavailable; send account, export, and deletion requests to privacy@osmosync.com.

We may limit, suspend, or terminate access if you breach these Terms, create security or legal risk, fail to pay an amount due, lose eligibility, exceed limits, or use the service in a way that could harm users, providers, OsmoSync, or third parties. When practical, we will provide notice and an opportunity to cure. Urgent security, abuse, or legal issues may require immediate action.

After termination, rights intended to survive will continue, including ownership, accrued payment obligations, disclaimers, liability limits, dispute provisions, and lawful retention. Data handling follows the Privacy Policy and any signed agreement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OSMOGROWTH AND ALL BETA FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE." OSMOSYNC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE OR OUTPUTS WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETE, ACCURATE, OR SUITABLE FOR A PARTICULAR RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITIES, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

OSMOSYNC'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID OSMOSYNC FOR OSMOGROWTH IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE APPLICABLE LAW PROHIBITS THEM OR TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

You will defend and indemnify OsmoSync against third-party claims arising from your Customer Content, your instructions, or your unlawful or unauthorized use of OsmoGrowth, except to the extent caused by OsmoSync's breach of these Terms. A signed agreement may replace this paragraph.

Before filing a claim, each party will give the other written notice and 30 days to try to resolve the dispute informally. A signed agreement may specify governing law, venue, or a different dispute process. Otherwise, governing law and a court with jurisdiction will be determined under applicable law. These Terms do not require arbitration or waive a right to participate in a class action.

You may not assign these Terms without our written consent, except with a merger or sale of substantially all relevant assets. We may assign them as part of a reorganization, merger, acquisition, financing, or sale. Neither party is liable for delay caused by events beyond its reasonable control. If one provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver.

We may update these Terms as the beta changes. Material changes will receive reasonable notice, and changes will not retroactively reduce rights already accrued. Continued use after the effective date of updated Terms constitutes acceptance where permitted by law.

Legal questions and notices: legal@osmosync.com
Privacy requests: privacy@osmosync.com
Provider: OsmoSync LLC, operating OsmoGrowth